Privacy Policy

This Privacy Policy describes how Velissely ("we", "us", "our") collects, uses, and discloses your personal information when you visit our site or make a purchase from us.

Information we collect

When you visit the site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some of the cookies installed on your device. When you make a purchase, we additionally collect your name, billing and shipping address, payment information, email address, and phone number.

Cookies

We use cookies and similar technologies to keep the site running smoothly, remember your cart, and understand how visitors use our site. You can control cookies through your browser settings, though some parts of the site may not work as intended if cookies are disabled.

How we use your information

We use the information we collect to fulfill orders, process payments, communicate with you about your order, provide customer support, and comply with legal obligations. With your consent, we may also use it to send you marketing emails about new products and offers.

Sharing your information

We share information with third parties who help us run our store, such as payment processors, shipping carriers, and the platform that powers our website. We do not sell your personal information to third parties.

Data retention

We keep your order information for as long as needed to fulfill the order and for our legitimate business and legal purposes, such as tax and accounting requirements.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at supportvelissely@gmail.com. You may also unsubscribe from marketing emails at any time using the link in those emails.

Children's privacy

Our site is not intended for children, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices. Any updates will be posted on this page.

Contact us

For privacy-related questions, email us at supportvelissely@gmail.com.